Pivot Points Podcast – Hiring Right
July 14, 2023
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Check out our new Podcast, Pivot Points, where we discuss the pressing issues facing most agencies and identify the changing points – the simple pivots
Category: Agency Tips
A Single really can be a Home Run for your agency!
July 14, 2023
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We’re not actually talking baseball even though the season is officially opened! Single people make better employees… As an agency principal, I know the frustration of finding
When was the last time you got good service?
July 14, 2023
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Can you remember the last time you got good service? Let’s get serious – we have a pretty low bar for customer service most of
What am I locking in?
July 14, 2023
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“What am I ‘locking in’…?” Do you ever ask that question and take the time to really give yourself the answer? I know some
The Real Battle for Profitability
July 14, 2023
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My name is Ted Rusinoff. Like you, I’m an independent insurance agent, and if you’re reading this, I assume you are, too. I also assume you’re
Can Customers Find You Online?
June 14, 2023
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At Secured Advantage, we have great partners. SLNconnect is just one prime example of the first class organizations we work with to bring the best
How Well Do You Know Your Customers?
June 14, 2023
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This blog post is the first in a series to help you better understand and connect with your clients. Today’s topic focuses on one of
What Do People Buy From Me?
June 14, 2023
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In our previous blog post, we discussed the importance of knowing your customer. This time, we are going to dig a little deeper into that
How Did They Find Me?
June 14, 2023
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Over the past several blog posts, we have been discussing how to analyze your customer and your relationship with them, and how to use that
What Do my Customers Have in Common?
June 14, 2023
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Another aspect to consider when thinking about our customers is if they have anything in common – besides having the best insurance agency in town,